Shipping areas

Zone 1: EU + (Europe EU, UK, BY, CH and UKR).
Zone 2 No EU: Other country outside the EU+ are not supported, except in exceptional cases.

Shipping times

– Shipping is usually done at the letter rate for small sizes, 2 to 3 working days for Europe
– For large volumes, the shipment is in Express, Chronopost UE or equivalent mode. Delay 24 to 72 working hours for Europe

Time of care and mode of shipment

Packages are usually shipped between 1h & 48h after receipt of your payment. The shipping method depends on the article and the region of dispatch, depending on the article(s), the possible sending modes are: normal letter, priority letter, letter-max, letter-followed, Colissimo and Chronopost with follow-up.
The warranty is issued by the carrier monitoring, accessible from website and notifications (sms or email) , step by step.

If you want a special delivery or signature, an additional cost may apply, please contact us by email.

Depending on the shipping method used, we will provide you with information as soon as possible, or an internet link that will allow you to track the delivery of your package in real time.


The applicable conditions will be those of the post office in force on the date of the order by the buyer. Depending on the address you provided, your package is shipped at your own risk.
The delivery time depends on the geographical area or of the recipient, and can not be assigned “in fine” or managed by the sender.
The packages are well dimensioned and protected according to the articles. Special care is given to the package containing fragile or heavy products.

Shipping costs

Shipping costs include packing, handling and postage. Depending on the nature of the item or the weight of your order, they may contain a fixed part, a variable part or a fixed part,

Group Your Purchases
To save your money, we recommend that you group your purchases into one order. According to the articles, the tariff is generally degressive in proportion to the cumulated weight of the grouped articles.
We can not group two separate orders and you will have to pay shipping costs for each one.

The Atelier Algaem will do everything possible to ensure that your package arrives safely and as soon as possible! Wishing you good reception.

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